We currently offer shipping within the UAE. Please note that our shipping rates for domestic (UAE) orders may vary based on the delivery of the order. The shipping cost will be calculated and displayed at checkout.
Domestic Shipping Policy
Shipment processing times
All orders are processed within the UAE on the next business day.
For orders to the Western Region, please note that delivery may take up to 48 hours from the day the order is placed.
Shipping rates & delivery estimates
Shipping Fee: Orders below 100 AED will incur a shipping charge of 20 AED.
Free Shipping: Orders over 100 AED qualify for free shipping.
Delivery Time: All domestic orders are typically delivered the next business day.
International Shipping Policy
Delivery estimates vary depending on the shipping provider.
We charge a $19.99 flat delivery free for international shipping. Delivery estimates vary per shipping location and carrier.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Cachet is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Cachet is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us.